Legal Notice
Effective Date: September 29, 2026
1. Information About the Business
This Legal Notice provides the required business and contact information for Tanjahoppstocklamps, the operator of this online store.
2. Online Store
Tanjahoppstocklamps operates an online store offering lighting products and related merchandise for purchase through its website.
Customers can browse available products, review product information, add products to their shopping cart, and complete purchases through the online checkout.
3. Customer Service
We provide customer support for questions relating to products, orders, payments, shipping, returns, refunds, and other matters concerning your purchase.
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM
Chat Support: Available 24/7
4. Contact Information
Customers may contact us through the following channels:
- Email: info@tanjahoppstocklamps.shop
- Phone: +49 30 81485357
- Website: tanjahoppstocklamps.shop
- Business address: Jenaer Str. 16, 10717 Berlin, Germany
5. Business and Website Transparency
We aim to provide clear and accessible information about our business, products, pricing, payment methods, shipping arrangements, returns, refunds, and customer support throughout the shopping experience.
Our business information should be consistent across our website, checkout, customer communications, and applicable merchant or shopping platforms.
6. Product and Purchase Information
Product descriptions, specifications, prices, availability, and other purchasing information are provided on the relevant product and checkout pages.
Customers should review the information displayed before completing an order. Where applicable, order confirmations provide details regarding the products purchased and the transaction.
7. Shipping Information
We currently provide shipping within the Netherlands according to the shipping options available during checkout.
We do not currently offer international shipping outside the Netherlands.
Additional information about shipping, delivery arrangements, and applicable delivery conditions can be found in our Shipping & Delivery Policy .
8. Returns and Refunds
Information concerning return eligibility, refund conditions, return procedures, refund processing, and applicable fees is provided in our Return & Refund Policy .
We do not charge a restocking fee for approved eligible returns.
Approved refunds are processed within the timeframe stated in our Refund Policy and are normally returned to the original payment method.
9. Terms of Service
The use of this website and purchases made through our online store are subject to our Terms of Service .
10. Privacy and Data Protection
Personal information collected through this website is handled according to our Privacy Policy .
We take reasonable steps to protect customer information and to process personal information in accordance with applicable privacy and data protection requirements.
11. Payment Information
Available payment methods are displayed during checkout. Payment transactions are processed using the applicable payment providers and security systems.
For additional information concerning payment methods and payment processing, please review our Payment Policy .
12. Intellectual Property
Unless otherwise stated, the content of this website, including the Tanjahoppstocklamps name, logos, graphics, product photography, written content, page layouts, and other original materials, is protected by applicable intellectual property laws.
No part of this website may be reproduced, copied, distributed, modified, or used commercially without appropriate authorization where required by law.
13. External Links
Our website may contain links to external websites or third-party services. These external destinations may operate independently from Tanjahoppstocklamps and may have their own terms and privacy policies.
We are not responsible for the content, availability, or policies of external websites that we do not own or control.
14. Legal Compliance
Tanjahoppstocklamps aims to operate its online store in accordance with applicable laws and regulations governing online retail, consumer transactions, privacy, payment processing, and other relevant areas.
Nothing on this page is intended to limit any mandatory consumer rights or legal protections that cannot lawfully be excluded.
15. Updates to This Legal Notice
We may update this Legal Notice when our business information, website structure, services, contact details, or applicable requirements change.
Any updated version will be published on this page with the applicable effective date.