Clear & Transparent Payments

At Tanjahoppstocklamps, we believe every purchase should come with clear, transparent payment information. This Payment Policy explains the payment methods available through our website, how transactions are processed, how payment verification may work, and how refunds are handled.

Please review the payment information and total order amount displayed during checkout before submitting your order.

Payment Methods We Accept

We currently support the following payment methods for eligible purchases made through our website:

Authorizing Your Payment

When you place an order, you authorize Tanjahoppstocklamps and the relevant payment service provider to process the total amount shown at checkout, including applicable product prices, shipping charges, taxes, and other charges disclosed before you submit your order.

Payment authorization may include automated checks for payment validity, transaction security, and fraud prevention. Submitting an order does not necessarily mean that the payment has been successfully authorized or that the order has been accepted.

Pricing and Currency

Prices, shipping charges, applicable taxes, and the total amount payable are presented during the shopping and checkout process in the currency applicable to your purchase.

Before completing your order, please review the order summary carefully, including the product price, shipping costs, applicable taxes, billing information, shipping address, and selected payment method.

Keeping Your Payment Secure

Payments are processed using secure payment technology and applicable third-party payment services. Payment information is transmitted through secure connections designed to protect transaction and personal information.

We do not intentionally store complete payment card details on our own website servers where such information is handled directly by the applicable payment provider.

While reasonable security measures are used to protect payment transactions, no online system can guarantee absolute security against every possible risk.

Reviewing and Verifying Orders

For security and fraud-prevention purposes, certain orders may be subject to additional verification before they are processed or shipped.

• Payment authorization may be reviewed.
• Billing and shipping information may be checked.
• Additional verification may occasionally be requested.
• An order may be delayed while verification is completed.
• An order may be cancelled if payment or transaction legitimacy cannot be verified.

When a Payment Does Not Go Through

If a payment attempt is declined, rejected, or otherwise fails to process, the order cannot be completed until a successful payment has been received.

Payment failures can occur because of incorrect billing information, insufficient available funds, bank restrictions, payment-provider security checks, expired payment details, or other reasons determined by your financial institution or payment provider.

If your payment is declined, please verify your payment information or contact your bank or payment provider before attempting the transaction again.

Taxes and Other Charges

Applicable taxes are calculated and displayed during checkout where required by applicable law.

The amount of tax may depend on factors including the customer's delivery destination and the tax rules applicable to the transaction.

Any applicable shipping costs or other charges that form part of the amount payable will be presented during the checkout process before payment is submitted.

How Refunds Work

When a refund is approved, it will generally be issued using the same payment method originally used for the purchase, subject to the capabilities and procedures of the relevant payment provider.

Refund eligibility, return requirements, applicable deadlines, and return procedures are explained in our Return & Refund Policy.

Once an approved refund has been processed by us, the time required for the funds to appear in your account may vary depending on your bank or payment provider.

Payment Security Reviews

We may review, hold, or cancel an order where a payment or transaction raises legitimate security or fraud concerns.

Depending on the circumstances, we may temporarily delay processing, request additional information, or cancel the order when the transaction cannot be sufficiently verified.

These procedures are intended to help protect customers, payment information, and the integrity of our online store.

Cards and Payment Accounts Issued Outside Your Country

If your payment card or payment account is issued outside the country associated with your purchase, your bank or payment provider may apply its own currency-conversion rate or transaction fees.

Such fees are determined by your bank or payment provider and may be outside our control. Please contact your financial institution if you have questions about international transaction fees or currency conversion.

Payment Disputes and Chargebacks

If you believe that a payment has been processed incorrectly, please contact us so that we can review the transaction and attempt to resolve the issue.

You may also have rights available through your bank, card issuer, or payment provider. Nothing in this policy is intended to remove or restrict rights that cannot legally be excluded.

Secure and Transparent Checkout

Customers should be able to review their order details before submitting payment and complete the checkout process through our website using the payment methods available at checkout.

• Product prices should be clearly displayed.
• Applicable shipping costs should be disclosed.
• Applicable taxes should be shown where required.
• Available payment methods should be visible during checkout.
• Customers should receive an order confirmation after a successful purchase.
• Relevant return, refund, terms, and contact information should remain accessible.

Important Store Policies

For additional information relating to purchases, payments, returns, privacy, and your rights when using our website, please review the following policies: